Indian office workers spent 241 hours on average using AI in 2023

using AI

New data shows that office workers in India have spent on average 241 hours using AI over the course of the year. In 2024, that number is expected to rise.

A new study conducted by DeskTime found that Indian office workers spent, on average, 241 hours over the course of 2023 using various AI-enabled tools. The most used tool was ChatGPT, which was used for 129 hours per person, on average. GitHub comes second, with Canva, Bing, and Amazon AWS taking 3rd, 4th, and 5th places, respectively.

241 hours spent a year is the equivalent of 30 workdays, nearly a month and a half. This makes Indian workers the heaviest users of AI-powered tools in 2023. In comparison, Europeans spent 175 hours per person using AI, while Americans – 93 hours.

The data was collected by DeskTime, a time-tracking and productivity tool used by over 200,000 businesses around the world. Nearly one-third of DeskTime users are based in India.

The study reflects the growing prevalence of AI in the workplace, and the list of top AI apps also highlights the race for existing tools to implement AI.

“We’re currently witnessing the rise of the age of AI. Not only are we seeing the mass market entry of AI technology, but we’re also seeing a race for existing tools to jump on the trend by implementing AI functionality as a bid to stay relevant. Moreover, we’re seeing the global workforce becoming heavy adopters of AI tools. If this year’s data looks like a lot, businesses should be aware that this statistic is likely only to grow in the coming years.” – Artis Rozentals, CEO of DeskTime

The rise of AI has coincided with job uncertainty, with companies such as IBM and Klarna instituting hiring freezes to evaluate how AI can increase company results without increasing human resources.

However, the data shows that far from employees becoming afraid of AI replacing them, they have become heavy users of AI-enabled tools. India’s average of 30 workdays spent using AI tools demonstrates that AI is becoming an indispensable tool for the average employee, overlaying their everyday tasks with an AI layer.

In its first year of adoption, we’re seeing relatively high rates of use, with ChatGPT reaching 1 million users in just 5 days, thereby setting a record for the fastest-growing user base. It is likely that as the technology continues to mature, the penetration into the workforce will only deepen. The implications of a hybrid human-AI workforce could mean that in the future, no deliverable piece of work will have been created without the use of AI.

About DeskTime

DeskTime is a time-tracking and productivity app used by over 200,000 companies and half a million people around the world. DeskTime is headquartered in Riga, Latvia, with an office in California, USA, and is part of the Draugiem Group.

Additional information: data

AI use per region

  User count AI hrs/person #1 #2 #3 #4 #5
India 49,263 241.04 ChatGPT GitHub Canva Bing Amazon AWS
USA 23,643 93.59 Canva ChatGPT Bing GitHub DeepL
EU 13,120 175.07 ChatGPT Canva GitHub DeepL Bing

Time spent on top AI-powered tools, India

Tool Total time spent in 2023, hr Avg. time spent per person, hr
ChatGPT 6351859.75 129
GitHub 2265605.35  46
Canva 1978137.85  40
Bing  853004.55  17
Amazon AWS  59049.00  1.2
Google Chrome  42332.02  0.9
Replit  38269.70  0.8
DeepL  37723.52  0.8
App Store  16615.12  0.3
 Hugging Face  15377.15  0.3
 Perplexity AI  12715.05  0.2
 CopyMatic  9484.90  0.2

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