“Micro, small, and medium enterprises form the backbone of India’s economy, contributing nearly 30% to the country’s GDP and employing over 110 million people. MSMEs are not just business entities—they are engines of innovation, livelihood, and inclusive growth.
In the laundry services sector, especially across urban hubs like Delhi-NCR, MSMEs play a transformative role by offering essential, hyper-local services that touch lives daily. Today, technology—particularly AI—is revolutionizing how MSMEs operate. From streamlining inventory and optimizing delivery routes to improving customer engagement, AI is empowering enterprises to become more efficient, agile, and resilient.
Government-led schemes such as the Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) and PMEGP (Prime Minister’s Employment Generation Programme) are making it easier for businesses to access capital and scale sustainably. With rising demand for organized, tech-enabled laundry solutions, this sector stands at the cusp of exponential growth.
On this World MSME Day, let us reaffirm our commitment to strengthening India’s MSME ecosystem—one that fosters entrepreneurship, drives employment, and builds a smarter, cleaner future.” – Anant Bhan, Founder and CEO, Cloud Dhobi